FAQ | Beauty Incharge | Free Worldwide Shipping
- How much is shipping?
- Shipping is always free for all orders. We Ship Worldwide for Free
- How long does it take for an order to arrive?
- This depends on the product ordered. Most items will arrive in about 2-4 weeks. If you're still not sure, just email us and we can offer you order specific advice.
- Can I have a tracking number?
- Most of our products are delivered using a tracking code. Some smaller items are not available with tracking #s. Those smaller items will be given a semi tracking # that will stop updating once it leaves our Customs and is shipped internationally. Regardless of whether a tracking code is available for your specific order, we do offer a 100% satisfaction guarantee on all orders. That means no risk. We have you completely covered.
- I ordered 2+ items, but only received one... where's my order?
- When you order multiple items at a time, they may be shipped separately as to keep the total perceived value of the order low, thus avoiding any extra duty or sales taxes added by your local Customs. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way!
- Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email in wrong. Throughout the process we send out multiple emails, including an order confirmation and a shipping notice.
If you believe you may have entered your email wrong please contact us and we will fix it for you.
- What is your refund policy?
- We offer a 100% Satisfaction Guarantee - Which means we will refund your money if you are for any reason not satisfied with your order. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer. In the very rare occurrence that your order is lost in transit, please contact us and we will issue a refund or resend your order. An order is considered "lost" if it has not been delivered in 60 days after the order was shipped.
- How Can I pay for my order?
- Currently we accept paypal. If you don't have a paypal account, don't worry. its easy to create an account and its free. Just go to www.paypal.com
- How do I contact you
- If you have any questions that are not on this FAQ page, reach out to us through the "Contact Us" tab above.